Conflict Resolution

Restorative Approach and Practices: Theory and Practice

This 3-day training equips professionals with practical skills to strengthen school and community cultures through restorative practices. Moving away from punitive traditions, participants learn restorative communication, circles, and processes to repair harm and rebuild trust—gaining confidence to manage conflict, foster empathy, and build resilient, inclusive learning environments. 

  • Language(s)

    English

  • Schedule

    3 Sessions

  • Format

    Virtual live sessions

  • Certification

    Completion Certificate

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What this offering explores

This 3-day interactive training equips professionals with practical skills to build stronger, more connected school and community cultures through restorative practices. Today’s classrooms face increasing challenges—conflict, persistent disruptions, strained relationships, and weakened trust. Traditional discipline often emphasizes punishment instead of understanding and repairing harm. Restorative practices offer an alternative: they address conflict constructively, strengthen relationships, and foster a culture of accountability, respect, and inclusion.

Participants gain the knowledge and skills to use restorative communication, facilitate proactive and responsive circles, and design processes that repair harm and rebuild trust. Through experiential methods—presentations, videos, discussions, games, and role-play—they develop confidence to integrate restorative approaches into daily practice. By the end, participants will be ready to manage conflict, promote empathy, and strengthen resilience across classrooms and communities.

Main Topics covered include:
  • Principles and foundations of restorative practices 
  • Restorative language and communication skills 
  • The restorative practices continuum 
  • Designing and facilitating circles 
  • Building trust and community 
  • Responding to conflict and repairing harm 
  • Integrating restorative approaches across the school or in community 

This offering is designed for

  • Early childhood educators and caregivers
  • Primary and secondary school teachers
  • School leaders and support staff
  • Social workers and professionals working with children, young people, and families
  • Professionals interested in restorative and relational approaches

Course contents

Meet your instructors

Facilitators Bios

Flóra Bacsó
Trainer, mediator, restorative facilitator

Flóra Bacsó is a teachers’ trainer, mediator and restorative facilitator, Somatic Experiencing Practitioner, Hand in Hand Parenting instructor, currently studying family therapy and psychology. She has 10+ years expertise delivering trainings in person and 5+ years delivering trainings online, engaging participants through play and own experience exercises to maximize their motivation and learning capacity. 

Janos Wagner 
Mediator, Senior Trainer, Consultant

He works work for Partners Hungary Foundation as a mediator, trainer, and consultant in different areas of organizational and community development, conflict and change management. He was an official intercultural mediator trainer of the Council of Europe in their ROMED program from 2011 till the end of the program in 2017. In the past 30 years he has conducted complex mediations in various areas as well as trainings in mediation and the other mentioned areas of his activity. He trained, social workers, teachers, lawyers, NGO leaders, business people, general, criminal and court mediators in Hungary, and conducted mediation trainings in Albania, Bulgaria, Georgia, Germany, Lithuania, Malta, Romania, Serbia, Slovakia and Yemen. Since 2018 he has been part of the Foundation’s restorative team. He became an accredited IIRP trainer and delivers training for professionals and facilitates restorative processes in communities. 

Éva DEÁK
Trainer, mediator, a restorative facilitator

Eva Deak is a teacher, teachers’ trainer, mediator, a restorative facilitator and Williams Life Skills facilitator, the director of Partners Hungary Foundation. In addition to his managerial work, he also conducts training sessions. From 2019 to 2021, he was an expert and trainer for the Council of Europe's Inschool program. Since 2018 he has been part of the Foundation’s restorative team. He became an accredited IIRP trainer and delivers training for professionals and facilitates restorative processes in communities. She became a Williams Life Skills facilitator in 2024.

Lesson series

Meet our Knowledge Partners

This course is developed and delivered by Partners Hungary Foundation, a professional NGO with over 25 years of experience in mediation, education, and social inclusion, providing accredited trainings for professionals working with children and families.
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